Carla Carvalho Dias
Carla Carvalho Dias has a degree in Mechanical Engineering in the area of Thermodynamics and Fluids from the University of Coimbra. With 20 years of professional experience, she is a founding partner of Visão Integrada, specializing in corporate restructuring and reorganization, carrying out projects in Portugal, Spain, Italy, Switzerland and Angola. Since 2003, she is certified in coaching individuals, teams and organizations by the ICF – International Coach Federation and pedagogical coordinator at the launch of Franchising University and Academy.
Following her personal mission, Carla Carvalho Dias founded in 2011 the Top Service Academy®, whose goal is, rather than training, to impart knowledge about the art of serving inside and outside organizations. Author of several articles published in magazines, newspapers and business portals, she is often invited to host congresses and to moderate debates in various areas.